On-Demand Online Courses

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Evidence-based Case Management: An Introduction (2 CE Hours)

Adopting evidence-based and strength-centered case management practices is a commitment to professionalism, quality care and effective client services. It results in a collaborative process of assessing, planning, facilitating, and advocating for options and services designed to efficiently meet clients' individual needs.

This program will help you differentiate traditional ineffective and deficit-centered practices from evidence-based and strength-centered approaches the field has moved to.


Ethics: Principles and Fundamentals for Human Services (2 CE Hours)

This program discusses the fundamental ethical issues and dilemmas practitioners face in the field. We will discuss the ethical codes that apply to working with behavioral and mental health clients. Also, we will evaluate scenarios that allow participants to explore the grey areas and the ethical decision-making procedures.

Commonly occurring challenges will be reviewed and participants will better understand effective ways to handle these situations.


Skills For Managing Employee Performance (2 CE Hours)

Managers and supervisors can spell excellence or otherwise for your agency. Their use of effective supervisory skills helps the agency produce desired outcomes for their clients while motivating their staff and lifting morale. This training is designed for persons new to supervision or has little or no formal supervisory or employee management training. It is also relevant for those who wish to acquire fundamental skills for achieving desired results with and through others.


Introduction to Cognitive Behavioral Skills Fundamentals (2 CE Hours)

A cognitive-behavioral approach is a foundational model for working with clients demonstrating behaviors which contradict their desired outcomes.

This course looks at the Behavioral and Cognitive components separately as well as how they both work together to prevent and treat self-defeating behaviors while helping clients develop pro-social replacements that are conducive to realizing goals and objectives.

Predominantly a knowledge transfer, this webinar aims to familiarize participants with the concepts and key elements of this evidence-based practice to enhance staff efficacy in helping their clients successfully achieve desired outcomes, prevent recidivism and minimize the propensity for relapse.


Substance Abuse Prevention and Treatment: Evidence-based (4 CE Hours)

This 4-hour session which provides instruction to staff who work with substance using and abusing clients. The program is in 2 parts with Part-1 examining the pharmacology of substances and alcohol and how they affect humans. Part-2 then take a look at evidence-based methods practitioners must apply to achieve desired outcomes. The program also looks at co-occurring disorders and how they serve to further complicate work with clients.


Effective Employee Performance Evaluations (2 CE Hours)

Success and sustainability of any agency is driven by how the management team navigates the employee performance review process. What goes on before, during and after the event yields benefits which go straight to the bottom line. Yet the process is one many well-meaning managers and supervisors avoid, or at best do not look forward to. Ultimately the appraisal "thrown together" is one the manager themselves would not want themselves.


Motivational Interviewing: An Introduction to Fundamentals (2 CE Hours)

As a client-centered method for effecting lasting change behavior, Motivational Interviewing (MI) or Motivation Enhanced approaches have applications in various settings including criminal justice, juvenile justice, and human services.

Although best taught and assimilated through experiential exercises, this online program aims to teach foundational concepts involved in the method of MI. The program will help staff learn how to influence clients into considering making desired change through intrinsic motivation.


Trauma Informed Care Program Services (2 CE Hours)

This training is intended to help the practitioner develop skills for assessing the impact of trauma on functioning and ability to benefit from treatment. Implementing trauma-informed care expresses a human service program's intention to assess and potentially modify its organization, management, and service delivery system to include a basic understanding of how trauma affects the life of an individual seeking services.


Writing Stage-matched Service and Treatment Plans (2 CE Hours)

This program increases the skills of practitioners in applying strength-based, recovery-oriented treatment in both their work with clients and in their documentation. The training will give clarity to what is a deficit-based versus a strength-based approach as well as greatly increase individual practitioner skills for writing collaborative, recovery-oriented treatment plans that actually reflect the activities of the individual and the assistive counselor (team).


Evidence-based Case Management: For Community Corrections (2 CE Hours)

Program Summary

The program examines the way in which case-management has been a natural part of community corrections and reentry, probation, parole and other service provider staffs supervising clients at various stages of transitioning within institutions and outside in community.

It also takes a look at the way in which offender re-entry, community corrections, and jail diversion has created the need to increase the focus on case-management to the level of formal practice.
Program Goals and Learning Outcomes

In this presentation, the use of various evidence-based practices and strength–centered approaches as applied in case management supports and services to improve offender client outcomes in community and with probation and parole will be discussed. In addition;

  • Practices reviewed have been proven to lower obsconder rates, improve commitment levels to programs and reduce reoffending rates.
  • In addition it has reduced employee stress and fatigue associated with caseloads and results below expectations.
  • Participants will learn evidence-based and strength-centered approaches that yield results far and above the norm.
  • Participants will be able to download editable resources they may adapt for their internal use.