Case Management & Services Coordination: Core Skills for Services Delivery - Online Live Webinar (CE Training Hours-1.5)

Online Webinar

1 PM - 2:30 PM EST (10 AM-11:30 Noon PST)

(Login details will be provided upon registration)


* Pay online, or request invoice. Purchase Orders (PO's) welcome

Program Summary

Effective case management is a collaborative process of assessing, planning, facilitating, and advocating for options and services planned to meet clients' individual needs efficiently. Adopting evidence-based and strength-centered practices is a commitment to professionalism, quality care and effective client services in the face of large caseloads, limited resources and traditionally less than optimal training. This program will aid in closing the gap.

During this workshop participants learn evidence-based case management practices and how they apply. They will also learn to differentiate traditional ineffective deficit-centered practices from evidence-based and strength-centered practices rough the use of relevant examples, participants will learn how they can help their clients achieve desirable outcomes through promoting quality and effective interventions which link individuals to appropriate resources.

Program Goals and Intended Outcomes

  • Participants will learn;
  • Transtheoretical Model for Change - How People Change
  • Effective client interviewing skills for building healthy collaborative client relationships
  • The Importance of Empathy in the therapeutic relationship
  • Strength-centered vs. Deficit-based approaches
  • Motivational Interviewing Strategies to Increase Intrinsic Motivation
  • Learn current trends in case management
  • Be in a position to help clients set goals and facilitate their achievement
  • Learn to use warm transfers to insure an integrated client services delivery
  • Learn to write better goals, objectives and interventions for increased accountability and improved client outcomes
  • Learn to determine clients’ level of readiness and work efficiently toward desired goals
  • Gain knowledge of key components of successful case management
  • Case Management Process, interventions and discharge cues

Participants will receive editable resources they can adapt for their internal use.

This course is taught by well known instructor Mark Lowis, Licensed Master Social Worker, and member of the International Motivational Interviewing Network of Trainers, and author.

Make plans now to join us for this webinar.

Who Should Attend?

Managers, supervisors, program managers and professionals who coordinate services and resources for helping client succeed.


* Pay online, or request invoice. Purchase Orders (PO's) welcome


Mark Lowis, LMSW, MCSW, MINT, EBP Implementation Specialist, Author, "Motivational Interviewing: Durable Change Through Intrinsic Motivation

lowis3Mr. Mark Lowis is best described as a person who is focused on staff development and training for the purpose of improving the moment of contact between a practitioner and the individual receiving services. His trainings are known for depth of knowledge and effectiveness in providing clear influence on the participating practitioners' skills.

His experience includes case management, treatment, supervision, staff development, and management of adult and juvenile justice programs including a very specialized program for Parolee-Sex Offender Alcoholics and Addicts.

Mr. Lowis began his career as a Law Enforcement and Corrections Specialist in the United States Air Force. During his 10 years of service Mr. Lowis performed as a Law Enforcement Supervisor and later as a Master Instructor in the Air Force Police Academy. Following the Air Force he completed a Bachelors Degree in Psychology at the University of Michigan, and the Masters of Clinical Social Work at Michigan State University. He is a Licensed Master Social Worker (LMSW) and a member of the International Motivational Interviewing Network of Trainers (MINT), and carries advanced credentials in other evidence based practices.

In 33 years of practice Mr. Lowis has worked in various public and private human services programs and held positions ranging from clinical therapist, case-manager, director of operations for a national managed care company, director of utilization management, and contract negotiator. Currently Mr. Lowis holds a position with the Michigan Department of Community Health where he is responsible for the implementation and sustainability of evidence-based practices and best practice across the public health system.

Mr. Lowis is also an adjunct professor at the Oakland University School of Medicine, the University of Michigan-School of Social Work, and the Wayne State University-School of Medicine-Department of Psychiatry-Research Division.

As a Joyfields Institute Associate Faculty Mr. Lowis leads the staff development and training activities, systems and process design improvements and leadership enhancement practice.


Other Details

Once you are registered, you will be sent details for accessing the webinar. In the event you are unable to attend the live event, you will be given access to view the recorded version following the live program.

* Pay online, or request invoice. Purchase Orders (PO's) welcome, or Call 770-409-8780 to register

** Program subject to change without notice

Event Properties

Event Date 01/29/2021
Event End Date 01/29/2021
Cut off date 01/29/2021
Individual Price $95.00
Speaker Mark Lowis, LMSW, MCSW, MINT, CEBP, & Author, "Motivational Interviewing: Durable Change Through Intrinsic Motivation
Number Hours 1.5
Location Online Event

Group Rate

#Registrants Rate/Person ($)
2 85.00
4 75.00
8 65.00
12 55.00
We are no longer accepting registration for this event.